Cancellation and Refund Policy

Understand our refund practices at Credit Score Seva Kendhram

At Credit Score Seva Kendram, we are committed to transparency and fair service practices. This Refund Policy explains the conditions under which refunds may be issued for services purchased through our platform.


1. Nature of Services

Our services involve credit score access, evaluation, guidance, and related support. Due to the digital and informational nature of these services, refunds are limited once the service has been initiated or delivered.


2. Eligibility for Refund

A refund may be considered only in the following cases:

  • Duplicate payment made by the customer
  • Payment completed but service not delivered due to a technical error from our side
  • Incorrect charge caused by a system or processing error

All refund requests must be supported with valid payment proof.


3. Non-Refundable Situations

Refunds will not be provided in cases including but not limited to:

  • Service already accessed, used, or completed
  • Dissatisfaction with credit score results or outcomes
  • Incorrect or incomplete information provided by the customer
  • Delays caused by third-party data providers or external agencies
  • Change of mind after purchase

4. Non-Cancellable Situations

Cancellations will not be permitted in the following cases:

  • Service already accessed, used, or completed
  • Delay caused by third-party agencies or verification processes
  • Incorrect or incomplete information provided by the customer
  • Change of mind after service initiation

5. Cancellation Approval

  • All cancellation requests are reviewed on a case-by-case basis. Approval or rejection will be communicated within [Insert Number] business days of receiving the request.

6. Refund Request Procedure

To request a refund, customers must contact our support team within [Insert Number] days from the transaction date and provide:

  • Full name
  • Registered mobile number or email address
  • Transaction ID or payment reference number
  • Reason for refund request

Contact Email: [Insert Support Email Address]


7. Refund Review and Approval

All refund requests are reviewed on a case-by-case basis. Customers will be notified of approval or rejection within [Insert Number] business days after receiving the request.


8. Cancellation Policy

Once a service request has been initiated or processed, cancellation is generally not permitted. Exceptions may apply only if service delivery has not started.


9. Policy Updates

Credit Score Seva Kendram reserves the right to modify or update this Refund Policy at any time. Changes will be posted on this page with a revised effective date.


10. Contact Us

For questions regarding this Refund Policy, please contact:

Credit Score Seva Kendram

Email: creditscoresevakendram@gmail.com

Phone:9493163276